Transforming Product Quality and Release Speed for a European Financial Holding
Case Study
Case Study
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Our client was a prominent European financial holding who operates in a highly competitive and regulated financial industry, providing non-banking financial services across the entirety of the European region.
The company has more than 8,000 employees located in different European countries.
They are rapidly growing and expanding their portfolio of services, including loans for small and medium businesses, consumer loans, credit cards, etc.
Facing growing demands for frequent, high-quality updates and the addition of new functionalities to their financial products, the client’s development (DEV) and quality assurance (QA) teams were under significant pressure. There was a real risk of losing multiple leading positions within their industry.
Outdated processes, a lack of capacity, and siloed teams further exacerbated the situation. To address these concerns, we were tasked with modernizing their R&D process, enhancing team collaboration, and ensuring a faster delivery of high-quality products.
Insufficient resources and lack of automation led to bottlenecks during testing, delayed releases, and compromises on quality
Outdated development lifecycle and architecture slowed down the deployment cycle
A lack of collaboration between teams created inefficiencies, pressure, lowered quality, and communication gaps
Introduced cross-functional teams with shared responsibilities. Adopted Agile methodologies to improve sprint planning, daily standups, and retrospectives
Revamped payment solutions with a microservices-based architecture, enhancing scalability and flexibility. Implemented a robust CI/CD pipeline to automate and expedite testing and deployment
Delivered a dedicated team of experienced QA specialists – including a QA Lead – within weeks. Aligned the team’s practices with industry best standards and introduced automated testing on all levels, including unit, integration, end-to-end, and performance
Conducted an in-depth analysis of existing development lifecycle and systems. Created a step-by-step roadmap to address high-priority areas
Rapidly onboarded a new QA team, ensuring seamless integration with the client’s existing operations. Provided training sessions to empower collaboration between DEV and QA teams.
Introduced Agile processes and provided training sessions to the client’s team for smooth Kanban adoption. Designed and implemented a modernized CI/CD pipeline to automate deployments. Transitioned the financial products’ architecture to microservices for improved performance and adaptability
Transitioned the financial products’ architecture to microservices for improved performance and adaptability
Conducted regular retrospectives to identify and address emerging challenges. Provided ongoing support to optimize the development process
Streamlined processes and CI/CD implementation halved the time required to release new features
Increased QA capacity and automated testing eliminated bottlenecks, improving the reliability of releases by 40%
The new microservices architecture and CI/CD pipeline enabled the client to adapt to market demands and customer needs quickly
Through our collaborative approach, we transformed the client’s product development process, enabling them to meet customer demands for faster and higher-quality updates. By addressing critical challenges and introducing scalable solutions, we positioned the European financial holding for sustained growth and innovation.
The success of this partnership has since expanded to include more Software Engineering teams and BI developers, ensuring the client’s continued ability to stay ahead in a competitive market.
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