Industires
While the Travel industry might at first seem to be a fairly simple set of challenges, this couldn’t be further from the truth.
Indeed, this use case can include everything from internal project management and systems to the handling of airline travel and tickets, different travel agencies, and booking platforms.
Data produced and handled in this sector is sensitive as well, including vast amounts of personal information – to say nothing of the fact that travel data and the locations where users are located is extremely sensitive.
On top of this, consumer preferences, technology advancements, and external factors like geopolitical events and global health crises need to be taken into account.
The Travel industry contains some of the most sensitive information in any industry, including private data and locations
Dealing with regulations related to visas, taxation, and safety standards can compound into numerous difficulties
Customer satisfaction depends on an efficient handling of delays, cancellations, and emergencies
For the Travel industry, there’s immense potential to automate a large variety of processes, including the funneling of ticket handling, booking, and more into a unified CRM platform.
On top of this, we’re committed to the highest security and privacy standards, so both you and your customers can remain confident in your ability to safeguard data.
Our solutions are also endlessly scalable, futureproofing for any technological advancements or leaps in size that may come down the line.
Noctourisms, calmcations, and bleisure – an entirely new generation of travellers are redefining what traveling means, with visitors foregoing sightseeing for night-time activities, quiet getaways, digital nomadism, and authentic, organic experiences
On the functionality end of things, there’s AI-led innovations as well, including tailoring recommendations based on past activities, and virtual assistants who are able to suggest trips based on interests and budgets
There’s a rise in subscription-based travel services, where frequent travelers can gain access to perks like discounted fares, priority bookings, or flexible cancellations for a recurring fee
Our client is a Scandinavian media and digital service holding with extensive operations across Europe. Learn how we helped them overcome critical IT challenges, modernize their infrastructure, and build a sustainable, high-performing IT team.
